Privacy Policy

BuyNewCondo.sg is a new-launch property platform operated by (David) Ng Chun Fai (CEA Registration Number R011998B (opens in a new tab)) under Huttons Asia Pte Ltd (CEA Licence Number L3008899K).

We collect the following personal data:

• Name and mobile number (when you submit the contact form)
• Email address (during account registration)
• HDB property details (address, flat type, floor area)
• Identity documents for compliance purposes (NRIC — only last 4 characters stored in our database; full documents encrypted at rest)

Your personal data is used to:

• Provide property services as requested, including help with selling, buying and related financing
• Generate market reports and financial estimates
• Communicate service updates via WhatsApp, email, or in-app notifications
• Comply with regulatory requirements (CEA, AML/CFT)

If you give separate marketing consent, we may also send property market updates.

Under the Personal Data Protection Act 2012 (PDPA), you have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Withdraw consent for data collection and use
• Request deletion of your personal data (subject to legal retention requirements)

How to Withdraw Your Consent

1. Log in to your account and navigate to My Data.
2. Click 'Withdraw Consent' and review the consequences on the confirmation page.
3. Check the confirmation box and submit to process your withdrawal.
4. Your listing will be taken down, viewings cancelled, offers voided, and sensitive data permanently deleted.
5. You will receive a final confirmation. No further contact will be made.

Alternatively, email our DPO at [email protected] to request withdrawal.

This platform operates on a process-and-purge model. We retain your personal data only as long as needed to complete your HDB resale transaction:

• Sensitive data (NRIC, identity documents, financial information) is deleted from our platform within 7 days of transaction completion.
• Your contact information is anonymised within 30 days of transaction completion.
• Consent records and audit logs are retained on our platform for up to 2 years as compliance evidence.

Transaction records required by law are transferred to our estate agency, Huttons Asia Pte Ltd (CEA Licence Number L3008899K), which retains them for 5 years as required under IRAS and AML/CFT regulations. Huttons' retention is governed by their separate data protection policy.

We may share your data with:

• Huttons Asia Pte Ltd (our agency)
• HDB and relevant government agencies (as required for transactions)
• Property portals (listing information only, with your consent)
• Analytics and advertising providers (Google Analytics, Meta/Facebook, TikTok) — usage and browsing data from our public pages only. These tools are not loaded once you are logged in, so your account, property and transaction details are never shared with them.

We use essential and functional cookies for session management, security, and remembering your preferences (such as report downloads you've unlocked).

On our public pages we also use analytics and advertising cookies from Google Analytics, Meta (Facebook) and TikTok, which help us understand how visitors find and use the site and measure our advertising. These are not loaded on logged-in pages: once you sign in to your account, no analytics or advertising cookies are set.

These third parties, including Google, Meta and TikTok, use cookies, pixels and similar technologies to collect or receive information from our website and elsewhere on the internet, and use that information to measure advertising and to show targeted ads. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites, so you may see our ads on their platforms and on other sites after visiting us.

By continuing to browse our public pages, you acknowledge the use of these cookies.

You can opt out of personalised advertising at any time:

• Google: turn off ad personalisation in My Ad Center, or opt out of Google Analytics with Google's browser add-on.
• Many advertising companies: the Digital Advertising Alliance opt-out at optout.aboutads.info (or youronlinechoices.eu in Europe).
• Facebook, Instagram and TikTok: the ad preferences in your account settings on each platform.
• Any site: block or delete cookies in your browser settings. This does not affect your ability to use our site.

You have the right to request access to your personal data held by us. To make a request:

• Log in to your account and visit the My Data page to download your data directly.
• Or email our Data Protection Officer at [email protected].
• We will respond within 30 days of receiving your request.

For transaction records that have been transferred to Huttons Asia Pte Ltd after completion, please contact Huttons directly. Some transaction data may have been purged from our platform and archived by Huttons — for access to such archived records, contact Huttons Asia Pte Ltd at their registered office.

For any enquiries or complaints regarding your personal data, please contact our Data Protection Officer: